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I recently changed my router to another model (ZTE H168N).

I got my wired internet connection working, and the results given by ipconfig seemed to be fine.

I checked my default gateway and it was 192.168.1.1.

Then I tried pinging it, and all requests timed out. This is especially weird since I do have an internet connection. I then tried the same thing on all of my other devices with the same results.

Also, I cannot access the router's configuration page.

What could possibly cause this issue?

Things that I have tried:

  • Disabling the windows firewall
  • Power-cycling the router including all devices
  • Double check the default-gateway's address

Edit: I have factory-reset the router as suggested. I did not work.

Here are screencaps of my current configuration:ipconfig /allarp-a

5

1 Answer

It's unusual but the router appears to be blocking incoming ping (ICMP) requests on the LAN interface.

This doesn't really hurt anything. But, it should be a configuration option in the router.

Unfortunately, the company doesn't even have a US support page and google returned useless information, so that's about where I stopped looking for a manual with instructions.

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