I am connecting from a work computer running Windows 7 Enterprise to my home computer running Windows 8.1 Pro. I am able to connect and the keyboard works just fine, but the mouse is not visible or usable in the remote system. Any ideas?
64 Answers
Probably any of the below suggestions would help you to resolve this case:
- Ensure, you Remote Desktop Connection > Local Resources settings are configured properly (Windows+r > mstsc > Local Resources tab).
- Unplug and plug it back
- Do a system restart of both the machine
- Isolate the issue by remote from another machine and check the functionality of the mouse
- Uninstall and Install the vendor's recent driver of the mouse
Hope this helps
3Chrome Remote Desktop is a free Chrome plugin. It could help you troubleshoot the issue even if you don't want to use it instead.
0Even though OP's issue resolved itself, I'll leave this behind for others, like me, that come along with the issue.
Being unable to see the mouse you may have to get creative with your keyboard (using tab et cetera to get around), I've had this issue connecting to Windows Server 2012 (basically server of Win8).
If your issue is the same all you have to do is disable the pointer shadow (skip to Alternative, you could type Mouse, should be easier)
Other than that suggestion, looking online, people seemed to have had luck by disallowing themes to change mouse pointers.
The first solution is to connect a mouse in the remote computer.Usually this solves it.
However if you cannot or do not want to, you can try this: When you open a remote desktop window you can see the grey-green message saying that your desktop is being shared. Starting from the bottom of your screen try to aim with the mouse pointer to this message box. If you click inside the box, keep the button down and drag the box to another place in the screen, then the pointer will reappear.
