I installed Office 2019 HB while Outlook 2016 was still open (I know, bad move). The installation went fine, but now I have remnants of Word 2010, Excel 2010, and Outlook 2016 in the Start menu, and Office14, Office15 folders all over the place. None of the old Office apps appear in the Control Panel, and Revo Unininstaller doesn't find anything, either. I downloaded and ran the Microsoft Support and Recovery Assistant, which "repaired" Office 2019, but otherwise did nothing. How do I get rid of all these old files and clean up the Start Menu, etc.?

Any help will be appreciated.

Forgot to mention that I did try to uninstall Office 2010 and Outlook 2106, but the uninstall failed.

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1 Answer

The Office Uninstall Tool is the correct (and best) way to remove MS Office software and remnants.

However, note that it will remove ALL Office products and files currently on your system, including Office 2019. So your process will be to run the Office Uninstall Tool, and then reinstall Office 2019.

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