- Environment: Fresh installation of Ubuntu 20.04 on Dell Inspiron 5567 laptop.
- Related softwares installed: VLC and FFmpeg installed (haven't had any problems with these)
- Problem: Sound doesn't come out of the earphones.
- Recent changes to the system: Installed ubuntu-restricted-extras.
- Further details: Sound works on in-built speakers. On earphones, when sound supposed to come there's a one-time faint pop sound comes. And that's it. It detects as headphone and shows it emits sound on settings and it shows sounds are working on the scale. [image attached]
- Special note: Everything works normally and sounds working on same earphones, same laptop on Ubuntu 20.04 live session.
- Tried solutions: Removing ubuntu-restricted-extras didn't fix the problem. Tried to fix it on
alsamixerno luck.pulseaudioshows the same results as the sound settings shows.
PS: Reinstalling the OS isn't an option right now.
Attached: Screenshot of the sound settings
63 Answers
for a temporary fix Run
alsactl restore after plugging in headphones
to make it persistent so it survives a reboot run
sudo alsactl store Install "pulseaudio volume control"sudo apt install pavucontrol
Launch it from menu or using "pavucontrol" command.
- In "pulseaudio volume control" configuration tab, check "profile" is analog.
In output device tab, test changing port to "headphone" or "speaker". Click the green button near "internal audio" .
2 commands to reset pulseaudio config:mv .config/pulse .config/pulsebak
killall pulseaudio - In alsamixer, check that "headphone" and "speaker" faders are muted and unmuted when connecting/disconnecting jack.
- Another post indicates this fix : disable audio in bios, then enable again
- if dualboot, disable fastboot in windows.
I updated to ubuntu focal fossa 20.04 from 18.04 and suddenly the sound and the mic stopped working.
As I am a beginner , I wasn't able to make correct changes in the alsa mixer . The other solutions in this post didn't work for me.
So, I use the following command to add the GUI version of the alsa tools. This can be done by the following commands:
sudo apt install alsa-tools-gui
hdajackretaskafter this use the override option corresponding to the headphone and check the override option and apply changes.
If it works now, again reboot and check. In case , it doesn't work after reboot, you can use the Install boot override.
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