I recently moved home and upgraded my router. It's a ZTE router and the model number is ZXHN H298A. Since I have installed this router, I am unable to connect to Chromecast. I did a factory reset couple of times on Chromecast and reconnected through the Google Home app. It finds and connects but then eventually says it is unable to connect. I cannot find my device when I try to cast from my phone/tablet. It just says no device found. When I go to my Google Home app, this device is listed but when I click on it, it says cannot connect. I have looked around for this issue. A lot of suggestions are to disable Access Point Isolation. I have gone through all options on my router portal but I am unable to find it. Has anyone come across this problem or does anyone know how to disable AP isolation on ZTE ZXHN H298A.

Many thanks.

1 Answer

If you're trying to turn off the wifi isolation (aka WIRELESS, AP OR CLIENT ISOLATION) to fix this issue.

According to the ZTE manual (Manual Source: ) you can:

1. log in your router
2. navigate to Local Network > WLAN > WLAN Basic > WLAN SSID Configuration
3. under this page, there is "WLAN SSID configuration" section, If you have more than one ssid setup, then make sure you choose the right one that your Chromecast has been connected.
4. You will find the wifi isolation on/off option, inside that "WLAN SSID configuration" section

Hope this helps.

4

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