Using my Wacom Intuos M Pistachio tablet on Ubuntu 20.04.1 via USB cable it consistently crashes the first time the stylus touches the pad. The pointer moves around fine until the stylus touches the pad then it crashes.
I run sudo rmmod wacom ; sudo modprobe wacom and then it usually logs me out (looks like the desktop restarts) and then comes back in works fine. Sometimes it reboots.
I've seen similar reports elsewhere but no reasonable fix. e.g.
and
The second link references a kernel patch which is beyond me!
Anyone able to help? I've got the following in apport.log
ERROR: apport (pid 106735) Mon Nov 9 16:59:41 2020: called for pid 1216, signal 6, core limit 0, dump mode 2
ERROR: apport (pid 106735) Mon Nov 9 16:59:41 2020: not creating core for pid with dump mode of 2
ERROR: apport (pid 106735) Mon Nov 9 16:59:41 2020: executable: /usr/lib/xorg/Xorg (command line "/usr/lib/xorg/Xorg vt2 -display
fd 3 -auth /run/user/1000/gdm/Xauthority -background none -noreset -keeptty -verbose 3")
ERROR: apport (pid 106735) Mon Nov 9 16:59:41 2020: is_closing_session(): no DBUS_SESSION_BUS_ADDRESS in environment
ERROR: apport (pid 106735) Mon Nov 9 16:59:45 2020: wrote report /var/crash/_usr_lib_xorg_Xorg.0.crash
And a huge crash log in /var/crash ...
Any help appreciated!!
Thanks
1 Answer
I had the same problem with this exact model (Wacom 6100WL) on Ubuntu 20.04. When connected via usb tablet freezes the moment you touch the pad with stylus. Sometimes it resulted in desktop reboot.
Looking for solution I've done several things like installing input-wacom driver from source:
or resetting X Driver configuration:
However, in my case while moving the stylus I also noticed that my tablet incorrectly maps the screen. Additionally, the xsetwacom --list devices command was returning only two positions, when connected via USB:
Wacom Co.,Ltd. Intuos BT M stylus id: 20 type: STYLUS
Wacom Co.,Ltd. Intuos BT M eraser id: 21 type: ERASERI found solution to this problem described here:
It seems this Wacom model is affected by some detection issue that puts the tablet into "Android mode" when connecting it to Ubuntu system. So if the status led on your tablet is dimmed you have to hold two outermost buttons on the tablet for approximately 4 sec to switch it back to "PC mode". The led will brighten up and the device should work fine after that. Unfortunately, you have to repeat this procedure every time you connect your device.
1
